Terms of Sale and Refunds

Pro is currently free during early access. No paid Jobsistant plans are available. These purchase terms will apply when paid plans launch.

1. Who processes a paid purchase

Jobsistant is operated from Bengaluru, Karnataka, India and provides the Jobsistant software. Paid purchases are not currently available.

When paid plans launch, payments will be processed through the payment provider identified at checkout. Where that provider acts as merchant of record or authorised reseller for the transaction, its identity and applicable buyer terms will be presented before you complete the purchase.

Depending on the payment arrangement in use, the payment provider may be responsible for parts of the transaction such as payment processing, tax collection, invoicing, refunds, chargebacks and payment-method handling.

The plan, price, currency, applicable taxes, renewal status and final amount will be shown before purchase.

Installing Jobsistant through a browser-extension store does not by itself constitute a purchase through that store unless explicitly stated otherwise.

2. What is free, and what is paid

During early access, users receive Pro features at no charge, including answer drafting and tailored documents. We’ll share Pro pricing before early access ends. You’ll only pay if you choose Pro.

After early access, the free plan includes unlimited autofill of the fields Jobsistant already knows, your full Super Context and saved answers, the application tracker and every document you have generated, and one Smart Apply a day for one application’s written questions; the daily AI drafting allowance requires a confirmed email address. Pro adds unlimited Smart Apply, and new resumes and cover letters tailored to each posting. Pro prices, usage limits and billing periods have not been finalised. They will be published before early access ends and shown again before any purchase. Nothing will be charged automatically when early access ends.

3. Prices, currency and tax

Final paid prices will be published on the pricing page. We may offer different prices in different countries or currencies; any price that applies to you will be shown before purchase.

Before you confirm payment, checkout will display the billing currency, applicable taxes and final amount.

We may change prices for future purchases. A price change will not alter a completed one-time purchase. For recurring plans, any change affecting a future renewal will be handled in accordance with applicable law and the payment provider’s requirements, including advance notice where required.

4. What renews, and what does not

Paid plan formats have not been finalised. Before any purchase, checkout will state clearly whether it is a one-time purchase or a recurring subscription, along with its access period, billing interval and total price.

A recurring plan will renew only on the terms disclosed before purchase. If its renewal price changes, affected customers will receive any notice required by applicable law or the payment provider before the new price takes effect. A one-time purchase will not renew unless the checkout expressly says otherwise and you agree to that change.

5. Cancellation

If recurring subscriptions launch, you will be able to cancel a subscription using the billing-management link in your account. Cancellation prevents future renewal charges; unless otherwise required by law or stated at checkout, you keep paid access through the end of the current paid billing period. No telephone call, chat session or retention conversation is required.

One-time purchases require no cancellation because they do not recur.

6. Refunds

Except where required by applicable law, paid access to digital services is generally non-refundable once the purchased access has been made available.

We will, however, review refund requests made in situations such as duplicate charges, incorrect charges, material technical problems that prevent access to the paid product, or other circumstances where a refund is appropriate. To request a refund, contact [email protected] with enough information for us to identify the transaction. We aim to review refund requests within five business days.

Where a refund is approved, it is initiated through the payment provider to the original payment method where supported. The time required for the refunded amount to appear depends on the payment method, bank and payment provider.

The payment provider or merchant of record may also apply buyer terms or refund requirements to the transaction. Where those terms or applicable law provide greater mandatory rights, those rights continue to apply. Nothing in this policy limits any consumer right that cannot legally be excluded.

You are not asked to buy in order to use Pro during early access.

7. Mandatory consumer rights

Depending on where you live, consumer-protection law may give you rights relating to cancellation, withdrawal, refunds, digital services or recurring subscriptions. Some of these rights may depend on whether digital access has already started and whether you expressly requested or consented to immediate performance.

Nothing in these terms limits or excludes any consumer right that cannot legally be waived or excluded. Where the payment provider or merchant of record supplies additional buyer terms, those terms will also be presented as part of the purchase process.

8. Failed and disputed payments

If a recurring payment fails once paid subscriptions are available, the payment provider may retry it according to its billing and recovery procedures. If payment is not successfully completed, paid access may expire. Any resulting feature access will follow the plan terms disclosed before purchase. Account data remains subject to the normal data-retention rules described in our terms and privacy policy.

If you do not recognise a charge, contact [email protected] so we can help identify it. Nothing in these terms prevents you from exercising any right you have to dispute an unauthorised or incorrect payment through your bank or payment provider.

9. What happens when a paid plan ends

The access rules that apply after a paid plan ends will be disclosed with that plan before purchase. Ending a paid plan will not remove the data-access, export, deletion, or mandatory consumer rights described in our terms and privacy policy.

10. Contact

Questions about a future purchase, a renewal or a refund may be sent to [email protected]. We aim to answer within two business days. If a question can only be resolved by the payment provider, we will say so and point you at the right route rather than leaving you to discover it.